Price Protection Policy
1. Eligible Categories: Price protection applies to all products sold on www.tesmart.com from November 15th to November 24th, 2023.
2. Protection Period: You can request price protection within 30 days of placing your order.
3. Valid Purchase Channel: Price protection is exclusive to products purchased directly from www.tesmart.com.
4. Application Requirements: When applying for price protection, you must provide the corresponding purchase voucher, including the order number and the email address used during purchase.
5. Application Process: If your order qualifies for price protection, contact service@tesmart.com to apply. We will review and process your request within 10 business days.
6. Refund Method: Approved price protection refunds will be processed through the original payment method.
7. Exclusions: Price protection is not applicable in the following scenarios:
- Products purchased from non-TESmart official websites (tesmart.com) are not eligible.
- Invalid orders, such as canceled or deleted orders, are not eligible.
- Orders under after-sales service are not eligible.
- Price protection is not available for products removed from shelves, those participating in flash sales, rush sales or exceeding purchase limits.