Price Protection Policy

1. Eligible Categories: Price protection applies to all products sold on from November 15th to November 24th, 2023.

2. Protection Period: You can request price protection within 30 days of placing your order.

3. Valid Purchase Channel: Price protection is exclusive to products purchased directly from

4. Application Requirements: When applying for price protection, you must provide the corresponding purchase voucher, including the order number and the email address used during purchase.

5. Application Process: If your order qualifies for price protection, contact to apply. We will review and process your request within 10 business days.

6. Refund Method: Approved price protection refunds will be processed through the original payment method.

7. Exclusions: Price protection is not applicable in the following scenarios:

  • Products purchased from non-TESmart official websites ( are not eligible.
  • Invalid orders, such as canceled or deleted orders, are not eligible.
  • Orders under after-sales service are not eligible.
  • Price protection is not available for products removed from shelves, those participating in flash sales, rush sales or exceeding purchase limits.
8. All rights of interpretation belong to TESmart.