HCK402-P23-USBK
Dual Monitor USB-C KVM Docking Station Kit - 4K60Hz, MST, EDID for 2 Laptops & 2 PCs
- Regular price
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$719.99 - Regular price
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$719.99 - Sale price
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$719.99
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Product Overview
TESmart With You. Evolving For You!
The HCK402-P23 is a powerful dual-monitor KVM switch supporting 4K@60Hz via HDMI 2.0 and USB-C (DP1.2 Alt Mode with MST). With MST, a single USB-C cable can output two 4K@60Hz displays. Built-in 100Mbps Ethernet and advanced EDID make it ideal for studios with 2 desktops and 2 laptops—perfect for both work and gaming.
Important Note:
Dual USB-C input does not support extended dual displays on Mac Mini or Mac Studio. Some ThinkPad models (Yoga, T, X series) may only receive 7.5W due to handshake issues—please note this at checkout if using these devices.
Why You’ll Love It:
• Resolutions: 3840×2160@60Hz, 3440×1440@100Hz, 2560×1440@120Hz, 1920×1080@240Hz
• MST: Dual 4K@60Hz via one cable for a cleaner desk
• USB-C charging up to 36W
• Audio lock & USB focus supported
• Detachable rack ears for easy integration
• HPD hold mode ensures stable display, prevents re-connection
What's in the box
The kvm switch kit comes with complete kvm-to-pcs cables for a complete setup. We ensure that all 4 of your computers are connected to the kvm.
- 1 * 4x2 HDMI + USB-C KVM Switch
- 2 * KVM Cables
- 2 * HDMI Cables
- 4 * USB-C Cables
- 1 * IR Remote Control
- 1 * DC 20V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
| Product Attribut | |
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Model (SKU) |
HCK402-P23-USBK
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Compatible Setup |
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Max Resolution |
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Supported Resolutions |
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VRR (Variable Refresh Rate) |
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MST (Multi-Stream Transport) |
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Laptop Charging |
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Network Port |
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Independent Audio Focus Switching |
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Independent Audio Focus Locking |
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Thunderbolt 4 Ports |
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EDID Emulation |
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Switching Methods |
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Assignable Hotkeys |
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Legacy Emulation Mode |
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Input Ports |
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Output Ports |
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Docking Ports |
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Display Modes |
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Manual (PDF) |
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Share
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Order Processing Time (Shipment Lead Time)
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Shipping Costs & Delivery Time
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Order Tracking
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Delayed Shipments
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Order Cancellation
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Taxes & Duties
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Contact Us
1. Order Processing Time
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Orders are typically shipped within 48 hours after confirmation/payment.
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Weekend orders may experience delays.
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Our warehouse operates Monday to Friday during standard business hours (excluding holidays). In such cases, we will make every effort to minimize shipping delays.
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We have warehouses in the United States, Canada, the United Kingdom, and other regions. Your order will be shipped from the nearest warehouse based on your delivery address. If the nearest warehouse is out of stock, we will arrange shipment from another nearby location to ensure you receive your product as quickly as possible.
2. Shipping Costs & Delivery Time
| Country or Region | Estimated delivery time | Freight | postman |
| United States (excluding Alaska and Hawaii) | 3-5 working days | Free Shipping | UPS/USPS/ DHL/FedEx/DPD |
| Canada， U.K. | |||
| China (Macao SAR, Hong Kong SAR, Taiwan) | 3-5 working days | Starting at $30 | DHL/FedEx/UPS |
| Australia, New Zealand, Saudi Arabia, United Arab Emirates, Israel,Alaska, Hawaii | 5-12 working days | Starting at $60 | DHL/FedEx/UPS/USPS |
| Singapore, Malaysia, Philippines,Thailand | 5-12 working days | Starting at $30 | DHL/FedEx/UPS |
3. Order Tracking
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You will receive a confirmation email with a tracking number after shipment (activated within 24 hours).
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Note: Delivery times may be extended during promotions or holidays.
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Tracking updates may take 48-72 hours to appear.
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If you encounter tracking issues, contact us - we will resolve them within 24 hours.
4. Delayed Shipments
For delayed orders, please email service@tesmart.com. We will immediately investigate with the carrier. Thank you for your understanding.
5. Order Cancellation
6. Taxes & Duties
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In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
7. Contact Us
The return and refund policy process overview is shown below. For the full policy, please refer to the Full Policy page below.
1.Order Cancellation & Modification
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To ensure timely delivery for every customer, TESmart’s order processing and shipping system is fully automated. Once shipped, the process is irreversible—orders cannot be canceled or modified, including address changes.
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Please kindly contact us within 30 days of delivery at service@tesmart.com, If you wish to return a product after receiving it, ensure the product and packaging are undamaged and in original condition.
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⚠️ Return shipping costs for non-quality issues are the responsibility of the customer. For more details, please kindly see below.
2.Return Process
2.1 Return Conditions:
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Products must be returned in original packaging, including all accessories, manuals, and documentation.
2.2 Items Not Eligible for Return:
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Products purchased from third-party retailers.
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Products damaged due to misuse or improper handling by the customer.
2.3 Return Request:
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Order number
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Proof of purchase
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Photos or videos of the defective product (to speed up processing)
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Full shipping address
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Contact phone number
2.4 Processing Time:
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Our support team will respond to your return request within 48 hours and provide the return warehouse address in your country/region.
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For certain countries/regions (e.g., the U.S., Germany, and the EU), we may provide a prepaid return label after confirming your address to expedite the return/refund process.
2.5 Return Address:
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Please send the product to the designated TESmart return warehouse.
2.6 Warehouse Inspection:
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Upon receipt, TESmart will inspect the returned item(s).
3. Refund Process
3.1 Refund Trigger:
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Once the returned product is received and inspected by our warehouse, the refund process will begin.
3.2 Refund Timeframe:
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Refunds will be processed within 5 business days after the return is received.
3.3 After-Sales Categories:
3.3.1 Within 30 days of delivery:
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The product is in its original packaging with all accessories.
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Return photos are provided before shipping.
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Non-quality issues: Return and refund supported within 30 days. Return shipping is the customer’s responsibility.
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Quality issues: Return and refund supported within 30 days. Return shipping is covered by TESmart.
3.3.2 From 30 days to 1 year after delivery (warranty period):
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Return/refund not supported. Please email service@tesmart.com to contact our after-sales support team.
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After evaluation by our technical team, we may offer product repair or replacement with the same model.
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To ensure timely service, we prioritize replacements.
3.3.3 From 1 to 3 years after purchase:
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Return/refund not supported.
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You may contact our after-sales support team for replacement of the same model.
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If you wish to upgrade to another product, after 4 months from purchase, members may Upgrade & Trade-in at a 30% discount off the original price.
4. After-Sales Support & Issue Resolution
4.1 Contact Information:
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For any questions or support requests, please contact TESmart Customer Service: 📧 service@tesmart.com
4.2 Delayed Refunds (if you haven’t received a refund after 5 business days):
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Check your bank account (ensure it is the one used for the purchase).
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Contact your card issuer (credit/debit card providers may experience processing delays).
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Contact your bank to confirm the transaction status.
Compare Products
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| Product Attribut | ||||
Model (SKU) |
HCK402-P23-USBK
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HDK402-M24-USBK
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HKS402-P23-USBK
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DKS402-P23-USBK
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Compatible Setup |
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Max Resolution |
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Supported Resolutions |
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VRR (Variable Refresh Rate) |
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MST (Multi-Stream Transport) |
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Laptop Charging |
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Network Port |
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Independent Audio Focus Switching |
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Independent Audio Focus Locking |
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Thunderbolt 4 Ports |
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EDID Emulation |
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Switching Methods |
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Assignable Hotkeys |
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Legacy Emulation Mode |
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Input Ports |
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Output Ports |
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Docking Ports |
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Display Modes |
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Manual (PDF) | ||||
Before You Buy
KEY FEATURES
- Dual Display Design: Compatible with up to 2 monitors and 4 PCs (2 desktops + 2 laptops).
- Support MST(Multi-Stream Transport) mode allowing dual HDMI displays from a single USB-C source.
- Dual USB-C Input Ports: Perfect compatibility with 2 laptops, supporting Windows laptops with MST and MacBooks without MST. Important Note: The dual USB-C input feature does not support the "ABC" effect of two extended monitors for Mac Mini and Mac Studio models currently.
- All-in-One Versatile Peripheral Ports: Explore 4x USB 3.0, 2x USB for K&M, 1x LAN, 1x 3.5mm headphone/Micphone jack, and two HDMI outputs.
- High-Resolution + High Refresh Rate: HDMI 2.0 compatible, supporting up to 4K@60Hz 4:4:4 and catering to high refresh rate enthusiasts.
- Support 2 display modes. Implement a 2-screen extended display or duplicate display or display different PCs on 2 monitors.
- EDID Emulation: With EDID emulators in each input port, it can keep PCs always having correct display information to prevent resolution and icon rearrangement.
- Effortless Switching: Use hotkeys, the front panel button, or the remote control for seamless K&M operation.
- K&M Pass-Through: Ensures adaptability with various keyboards, including wired, wireless, mechanical, and gaming keyboards.
- One-Touch Locking KVM: Protect private information with audio output pause and LCD screen brightness reduction.
- LCD Visual Display: For easy setup, equipped with 4 lockable USB 3.0 channels and 1 integrated microphone and L/R audio output.
- Removable rack ears Design: Convenient rack installation for seamless integration.
- Support wired network connection, 4 PCs connected to KVM can access the network with only one network cable.
- Support charging the devices connected to the corresponding group.
- Support connecting mobile devices to the front panel USB port to charge.
- Easy plug-and-play setup with no drivers required.
- Support Unix/Windows/ Debian/ Ubuntu/Fedora/ MacOS X/ Raspbian/ Ubuntu for Raspberry Pi and other Linux-based systems ideal for home, office, or education scenarios.
- Advanced KVM Switch Kit: The KVM switch kit comes with complete KVM-to-Laptop cables including KVM-to-Laptops cables (4 * USB-C Cables) and KVM-to-PCs cables (2 * KVM Cables & 2 * HDMI Cables). We ensure that all 4 of your computers are connected to the KVM. Typically, monitors come with their own cables. If you need additional cables, we also have high-quality cables for you to choose from.
Before You Buy
PACKING LIST
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
- 1 * 4x2 HDMI + USB-C KVM Switch
- 2 * KVM Cables
- 2 * HDMI Cables
- 4 * USB-C Cables
- 1 * IR Remote Control
- 1 * DC 20V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
SHIPPING
- We provide Free Express (UPS/USPS/DHL ) for US shipping orders.
1 YEAR WARRANTY, EXTENDED TO 3 YEARS
- TESmart KVM switch comes with a 1-year warranty from the date of purchase. We offer a registration extension warranty program, register to extend the warranty to 3 years.
- The warranty covers any defects in materials or workmanship under normal use. We reserve the right to replace any defective product under warranty (No Repairs, Only Exchanges).
Support
FAQs
- If your PCs are running Windows OS: Connect 2 PCs to the Input ports marked ‘A' of each input group of the KVM with 2 USB-C cables to enable the MST mode. Connect 2 PCs to the Input ‘A'&‘B' or only Input ports marked ‘B' of each input group to disable the MST mode.
- If your PCs are running MacOS: Connect 2 PCs to the Input ‘A'&‘B' ports of each input group of the KVM with 4 USB-C cables.
- Hotkeys are triggered via a keyboard plugged into the dedicated mouse or keyboard ports.
- Emulation programming is locked and cannot be removed from mouse & keyboard ports.
- Dedicated mouse & keyboard ports should not be used for other types of USB devices.
- Use a powered USB hub to expand the number of USB 3.0 ports.
- If the wireless mouse/keyboard is “jumpy”, use a USB extender to reduce the distance from the receiver.
- Please install 2 AAA batteries before using the remote control (battery not included).
COMPATIBILITY INFORMATION
- Dedicated mouse & keyboard ports have emulation programming. Second-generation chipsets have “Passthrough Mode” to send special characters such as multimedia keys (play, pause, volume up/down, etc), which greatly improves keyboard compatibility.
- Keyboard software such as Logitech Options, DAS Q, Corsair iCUE, etc conflicts with the emulation programming and limits the ability to use dedicated macro keys. We recommend using the KVM’s USB 3.0 port as a workaround if this software is desired. The USB 3.0 port does not have emulation programming and therefore the KVM will not recognize hotkey switching commands. Please use a powered USB hub to expand USB connectivity, if needed.
MORE INFO
2 Laptops + 2 Desktops: Dual Monitor KVM
Experience MST: No Extra Dock Required
Windows: 1 Cable, Dual-Expand. Mac: 2 Cables, Full Function.
KVM Docking Station: All-in-One Connectivity
Integrated Charging Module: Power Up Your Devices
Maximize productivity with our KVM switch. Designed for dual monitor setup across two laptops and two desktops. Ensure MST-ready USB-C ports for seamless operation.
Discover the power of MST with our KVM switch. Connect multiple monitors without additional hardware. Simplify your workspace with our MST feature.
Windows or Mac, we simplify your setup. One cable for Windows, two for Mac. Ensure your USB-C ports are MST-ready for a seamless, clutter-free workspace.
Connect all your devices with our KVM docking station. Reduce cable clutter and boost productivity.
Charge laptops, phones, and more with our built-in module. Say goodbye to multiple chargers.
Built-in Network Switch: Seamless File Sharing
2 Display Modes: Tailored to Your Needs
EDID Emulator: Consistent Display Settings
One-Touch Switching: Simplified Workflow
How to Connect
Effortlessly set up a network between two laptops for easy file sharing and collaboration.
Choose shared or independent PC views with our KVM switch. Boost productivity with dual display.
With EDID emulators, your PCs always have the correct display information. No more troubleshooting display issues.
Switch between inputs with one touch. Ideal for multitasking and enhancing productivity.
Download the Manual for More Setup Details
HCK402-P23
What's in the box?
- 1 * 4x2 HDMI + USB-C KVM Switch
- 2 * KVM Cables
- 2 * HDMI Cables
- 4 * USB-C Cables
- 1 * IR Remote Control
- 1 * DC 20V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
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Free US Shipping
Fast delivery from the local warehouse
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Hassle-Free Return
30 Days Money Back Guarantee
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TESmart+ Warranty
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Lifetime Tech-Support
Official Professional Customer Service
