Warehouses and Logistics

TESmart has warehouses in UK, Germany, and United States. We will arrange delivery from the nearest warehouse to you, with DHL, DPD, or Amazon MCF.

Products will be sent out from local warehouse if you are in UK, EU or USA. If you are from any other countries/regions, We will ship from the warehouse closest to you by DHL/EMS.

Shipping Time

generally, Your order will be sent out within 1-3 business day after payment completed.

Delivery time will be:

* 2-5 business day : USA, Canada,Germany,Denmark,Belgium,Lexembourg,Netherlands,Austria,France,Spain,Sweden,Italy ,Ireland,Estonia,Hungary,Lithuania,Poland,Slovakia,Slovenia;

* 5-9 business day: Finland,Portugal,Greece, Bulgaria,Malta,Romania;
*10-20 business days: Australia,Cyprus,Czech Republic,Latvia.

In the event of force majeure, strikes, or peak sales season, the delivery time may be delayed by several days. Your kind understanding will be much appreciated if additional shipping days are required.

Shipping Cost:

Free shipping for USA, Canada, Australia, UK and EU countries,
other country free shipping does not apply, shipping cost is on basis of product weight and distance. It can be checked at checkout.

Please ensure all submitted information is correct upon placing an order - we are not responsible for wrong/incomplete information such as name, shipping or billing addresses, zip code, phone number, etc.

Hope you enjoy your shopping experience with TESmart!