TESmart+ADI Chip Solution
- Always online, fast switching
- Complete HDMI 2.1 reception module with HDCP, EDID; signal EQ and decoding
-
Supports VRR, FVA, ALLM, 12Bit, Dynamic HDR
Signal regeneration and enhancement, supports long cables - Fast switching, less screen blackouts; 1 second for 4K@60Hz, 3~5 seconds for 4K@165Hz
- 4 Ports x 4 Blanks EDID, advanced monitor emulation, better compatibility
Traditional Hard Switching Solution
- Disconnect and reconnect, slower switching
- No HDCP, EDID, or signal decoding modules
- Basic pass-through of HDMI 2.1 features
- No signal enhancement, limited cable support
- Slower switching, more screen blackouts; more than 5 seconds
- Higher compatibility issues
Thanks for shopping with https://www.tesmart.com/. International shipping might experience delay due to covid-19. to keep track of your order, contact tesmart.com (service@tesmart.com) so we can provide you the order’s tracking number.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-3 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- In general, your order will be fulfilled by our US warehouse. However, if the US warehouse is out of stock, we'll expedite shipping from our Chinese warehouse for you. Rest assured, we're committed to getting your order to you as quickly as possible.
Shipping Cost & Transit Time
Country or Region |
Estimated Delivery Time |
Shipping Cost |
Courier |
USA(Excluding Alaska and Hawaii) China(Macau SAR, Hong Kong SAR, Taiwan,) |
3-7 days |
Free Shipping |
UPS/USPS/DHL |
Australia, New Zealand, Kyrgyzstan, Kazakhstan | 5-10 days | $50 | DHL/FedEx |
Canada | 15-20 days | $60 | DHL/FedEx |
Alaska, Hawaii |
7-15 days |
$50 | DHL/FedEx |
Singapore, Malaysia |
5-10 days |
$30 |
DHL/FedEx |
Myanmar, Pakistan, Saudi Arabia, Thailand, United Arab Emirates, Chile, Philippines, Israel, Turkmenistan |
7-15 days |
$60 |
DHL/FedEx |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@tesmart.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +(86) 136 0253 9310
Email: service@tesmart.com
If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 30 days of receipt.
Only items purchased directly from TESmart's website(tesmart.com) will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
REPLACEMENTS / EXCHANGES
We make every attempt to provide you with a replacement product that is the same as the item purchased. However, TESmart reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like-kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.
Processed exchange within 4 business days after we receive the item, and send you the tracking number.
CANCELLING OR AMENDING ORDERS
In order to maintain a quick turnaround on order processing and shipping, once an order is shipped, it cannot be canceled or amended.
RETURNS
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items: Include items purchased through retailers and damaged products through customer mishandling.
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Once the returned item arrives back in TESmart's warehouse for inspection, the refund process will begin. To start the return process, please contact our Customer Support team. Please include the following information:
Order number
Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
TESmart customer service deals with the return within 2 working days after recevice the application, and provide a return warehouse info according to your country.
REFUNDS
Processed refunds are completed within 10 business days after we receive the item.
Full refund
For defective products, TESmart refunds the cost of the product itself and the return fee.
For non-quality-related warranty claims, the buyer is responsible for shipping costs. TESmart refunds the cost of the product itself.
Partial refund
There are certain circumstances where only partial refunds are granted:
- If an item not in its original condition is damaged or missing parts for reasons not due to our error
- If an item is returned more than 30 days after delivery
Late or missing refunds
If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.
Following this, contact your credit/debit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
After performing each of these steps, if you are certain the refund has not to be received, please contact us at service@tesmart.com.
Any unwanted items after your order have been placed must be returned for a refund (please see the ”Refunds” section above).
Unlock the Benefits of Membership
-
Getting a 3-YEAR VIP Exclusive Warranty
Replace Instead of Repair
-
Becoming Our 1st Batch to Enjoy New Models
Experience the Latest Releases
-
Enjoying Super Discounts on Product Upgrades
Unlock Up to 40% Savings
Before You Buy
KEY FEATURES
Using only 1 set of keyboard, mouse, and 1 monitor to control 4 PCs.
HDMI 2.1 compliant:
- Supports 48Gbps ultra-high-speed bandwidth.
- Resolution up to 8K (4320p) @ 60Hz and backward compatible with 4K (2160p) @ 60Hz/120Hz/144Hz.
- Supports transmission of 7680x4320 @ 60Hz 4:4:4 and 3840x2160 @ 144Hz using DSC technology.
HDCP 2.3 compliant.
Supports HDR 10 and Dolby Vision.
Compatibility:
- Supports Unix, Windows, Debian, Ubuntu, Fedora, Mac OS X, Raspbian, Ubuntu for Raspberry Pi, and other Linux-based systems.
Features:
- Auto-detect and auto-scan functionality.
- Integrated microphone and L/R audio output port.
- EDID emulators in each input port to maintain the accuracy of the display information of PCs.
- USB 3.0 ports with super-speed data transfer rate.
- KM (Keyboard and Mouse), USB peripheral, and L/R audio focus are available without any delay after switching.
Control Options:
- Supports IR signals, front panel button, mouse wheel, and keyboard hotkeys to control the KVM switch input ports.
- Each port supports hot-plugging.
Keyboard and Mouse Modes:
- Supports keyboard and mouse pass-through mode.
- Legacy Emulation mode to improve KM compatibility.
Compatibility Information
- Dedicated mouse & keyboard ports have emulation programming. Second-generation chipsets have “Passthrough Mode” to send special characters such as multimedia keys (play, pause, volume up/down, etc), which greatly improves keyboard compatibility.
- Keyboard software such as Logitech Options, DAS Q, Corsair iCUE, etc conflicts with the emulation programming and limits the ability to use dedicated macro keys. We recommend using the KVM’s USB 3.0 port as a workaround if this software is desired. The USB 3.0 port does not have emulation programming and therefore the KVM will not recognize hotkey switching commands. Please use a powered USB hub to expand USB connectivity, if needed.
FAQs
Q1: What devices can I control with the HKS401-M23 KVM switch?
- A1: The HKS401-M23 KVM switch allows you to control up to 4 PCs using a single set of keyboard, mouse, and monitor.
Q2: Is the HKS401-M23 HDMI 2.1 compliant?
- A2: Yes, it is HDMI 2.1 compliant and supports 48Gbps ultra-high-speed bandwidth, resolutions up to 8K (4320p) @ 60Hz, and is backward compatible with 4K (2160p) @ 60Hz/120Hz/144Hz. It also supports transmission of 7680x4320 @ 60Hz 4:4:4 and 3840x2160 @ 144Hz using DSC technology. It supports Variable Refresh Rate (VRR), Fast Vactive (FVA), and Auto Low Latency Mode (ALLM), making it ideal for gaming by providing smooth and responsive performance.
Q3: What video and audio standards does the HKS401-M23 support?
- A3: The switch supports HDR 10, Dolby Vision, and HDCP 2.3. It also has an integrated microphone and L/R audio output ports.
Q4: Which operating systems are compatible with the HKS401-M23?
- A4: The HKS401-M23 supports Unix, Windows, Debian, Ubuntu, Fedora, Mac OS X, Raspbian, Ubuntu for Raspberry Pi, and other Linux-based systems.
Q5: What is unique about the ADI chip in the HKS401-M23?
- A5: The ADI chip provides complete signal processing, including HDCP and EDID emulation, ensuring fast and stable signal switching. It also supports signal regeneration and enhancement for long cable connections, maintaining signal quality and stability.
Q6: What is the purpose of the built-in EDID emulators?
- A6: The built-in EDID emulators in each input port maintain the accuracy of the display information of the connected PCs, ensuring optimal display performance.
Q7: Can the HKS401-M23 support USB peripherals?
- A7: Yes, it features a built-in USB 3.0 hub that allows the sharing of USB peripherals like 4K webcams, keyboards, and mice between the connected PCs. The front panel's USB 3.0 also supports 7.5W (5V1.5A) charging power for connected mobile devices and tablets.
Q8: How can I switch between the connected PCs?
- A8: You can switch between connected PCs using IR signals, the front panel button, the mouse wheel, and keyboard hotkeys. Designed specifically for IT engineers and content creators, the hotkey combinations can be customized according to your preferences, greatly simplifying the switching process. We have pioneered a market-leading technological balance that ensures the convenience of hotkey switching while maintaining keyboard and mouse compatibility through pass-through technology.
Q9: Does the HKS401-M23 support hot plugging?
- A9: Yes, each port supports hot-plugging, allowing you to connect or disconnect devices without powering down the KVM switch.
Q10: Does the HKS401-M23 support auto-detection and scanning?
- A10: Yes, Auto Scan can automatically switch the display at regular intervals between the input devices that are powered on and connected to the KVM. This allows monitoring of input devices on each port without user intervention. Auto scan mode is off by default.
4-Port 8K60 HDMI 2.1 KVM Switch Gaming Dock
For 4 PCs 1 Monitor
Larger Screens, Higher Resolutions, Greater Performance.
-
Free US Shipping
Fast delivery from the local warehouse
-
Hassle-Free Return
30 Days Money Back Guarantee
-
TESmart+ Warranty
-
Lifetime Tech-Support
Official Professional Customer Service