TESmart Knowledge Hub · KVM & Workspace Insights

Client Case Studies

Practical guides, setup advice, product updates, and technical insights for building a better multi-computer workspace.

A Request to Make the KVM Fan a Little Gentler

When purchasing the HDK402-M24, this multi-device professional had one concern in mind: fan noise. He had previously watched a YouTube review of the HDK202-M24, where the fan was described as excessively loud, accompanied by sharp alert beeps—significantly affecting the overall...

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From Workflow Disruption to Seamless Switching: A Story of Keyboard Compatibility

He is a creative designer who works across multiple devices, frequently switching between Mac and Windows systems as part of his daily workflow. One day, while using the HKS0802A1U KVM with his Mac, he noticed that the keyboard was no...

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When Keyboard and Mouse Lose Their Way — A New Direction for the KVM

A power user striving for the ultimate multi-device workflow connected his premium keyboard and mouse to a newly purchased DKS202-M24 KVM switch. However, regardless of the brand or model, the peripherals failed to function properly, disrupting what was meant to...

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A Simple USB Audio Issue That Sparked a KVM Upgrade

A customer purchased the HKS401-M24 KVM with the goal of seamlessly switching between multiple hosts for gaming and live streaming. However, when he connected a Nintendo Switch Dock, he ran into an unexpected problem: The KVM did not allow USB...

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An Uncommon Workflow That Led to a Capability Upgrade

This user’s workflow was not typical. In his setup, the monitor needed to remain fixed on PC 1, while the keyboard and mouse were frequently switched to operate another computer. In other words, the displayed content and the controlled system...

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A Neglected Detail and Its Impact on the “Leave Desk” Experience

This user’s workflow is actually very common. When temporarily leaving their workstation, they use the KVM Switch’s Lock mode to lock the system. In their mind, this action represents a “complete departure”—the screen should go blank, and the monitor should behave...

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A Single Question About ‘No Automatic Switching’ Sparked a True Functional Evolution

A user of our KVM switch once noticed a behavior that puzzled him: When the computer connected to port 2 was in use and then powered off, he subsequently started the computer on port 1. However, the KVM did not...

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A Feedback Beep that Brings a More Comfortable Experience

Customer John noticed a small detail while using the KVM that could easily be overlooked. Every time he switched ports, the device emitted a beep, but in his working environment, the sound was a bit loud and affected the overall...

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From Single-Display Frustration to a More Flexible Way of Working

This user had a very fixed work routine. Every day, he switched back and forth between dual-screen mode and mixed-screen mode: In dual-screen mode, both PCs maintain extended displays. When switching to mixed-screen mode, he wanted all open windows to...

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