HKE10SS-PD25-USBK
100M Dual 4K60 KVM Extender over Single Cat6a for Remote Workstations & Gaming
- Regular price
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$598.00 - Regular price
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$598.00 - Sale price
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$598.00
Your order will begin shipping on December 8th. We sincerely appreciate your patience and look forward to delivering your items to your doorstep.
Overview & Key Features
- Model: HKE10SS-PD25
- Dual 4K60Hz Displays · USB 3.0 5 Gbps · 100m Extension
- KVM over Single CAT6a with DisplayLink Tech
- Compatible with Windows, macOS, and Linux Systems
- Full USB 2.0/3.0 peripheral support (printers, storage, etc.) with plug-and-play operation.
- Supports High-Speed Peripherals like External SSDs and Video Capture Cards — Low Latency ≈20ms for Gaming and Design
- Integrated Headset Port · Hot-Plug Support · All-Metal Enclosure — TESmart Professional Series
On macOS, videos from Amazon Prime Video, Netflix, Disney+, and other HDCP-protected services cannot be displayed through DisplayLink.
When the DisplayLink driver is active, macOS cannot complete the HDCP security check required by these platforms. As a result, the video window will completely turns black. This is a known limitation of the macOS + DisplayLink architecture and is not caused by any hardware issue.
What's in the box
Packing List
- 1 * Transmitter
- 1 * Receiver
- 1 * F-PANEL POWER SW Splitter
- 2 * DC 12V Power Adapter
- 1 * User Manual
- 4 * Rack-ears
Downloads & Manual
Couldn't load pickup availability
| Country or Region | Estimated delivery time | Freight | postman |
| United States (excluding Alaska and Hawaii) | 3-5 working days | Free Shipping | UPS/USPS/FedEx/uniuni |
| U.K. | 3 working days | UPS/DPD | |
| Canada | 3-5 working days | Purolator/UPS | |
| China (Macao SAR, Hong Kong SAR, Taiwan) | 1-3working days | Starting at $30 | SF Express |
| Australia, New Zealand, Saudi Arabia, United Arab Emirates, Israel, Alaska, Hawaii | 5-12 working days | Starting at $60 | DHL/FedEx/UPS |
| Singapore, Malaysia, Philippines, Thailand | 5-12 working days | Starting at $30 | DHL/FedEx/UPS |
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Orders cannot be canceled or modified once placed due to automated processing.
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If a return is needed, contact service@tesmart.com within 30 days of delivery. Items must be in original condition with all packaging and accessories.
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Return shipping for non-quality issues is the customer’s responsibility.
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Products from third-party retailers
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Items damaged by misuse
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Order number, proof of purchase
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Photos/videos (if defective), full shipping address, and phone number
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Within 30 days: Refunds/returns accepted for both quality and non-quality issues
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30 days–1 year: No returns/refunds; repair or replacement may be offered
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1–3 years: No returns/refunds; replacement or Upgrade /trade-in up to 50% discount after 3 months (members only)
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Hand-picked gifts designed to enhance your KVM experience
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Exclusive to official store customers
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Choose the one that best fits your setup
- Select your KVM.
- Pick 1 free accessory in the section below (you can change it if you like).
- Add to cart and check out together.
The return and refund policy process overview is shown below. For the full policy, please refer to the Full Policy page below.
1.Order Cancellation & Modification
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To ensure timely delivery for every customer, TESmart’s order and shipping system is fully automated. Most orders are processed and dispatched within a few hours, and always within 24 hours depending on warehouse workload. Customers may cancel an order at any time before it ships, including within our 30-day cancellation window. Once an order has shipped, it can no longer be canceled or modified.
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Please kindly contact us within 30 days of delivery at service@tesmart.com, If you wish to return a product after receiving it, ensure the product and packaging are undamaged and in original condition.
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⚠️ Return shipping costs for non-quality issues are the responsibility of the customer. For more details, please kindly see below.
2.Return Process
2.1 Return Conditions:
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Products must be returned in original packaging, including all accessories, manuals, and documentation.
2.2 Items Not Eligible for Return:
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Products purchased from third-party retailers.
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Products damaged due to misuse or improper handling by the customer.
2.3 Return Request:
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Order number
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Proof of purchase
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Photos or videos of the defective product (to speed up processing)
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Full shipping address
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Contact phone number
2.4 Processing Time:
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Our support team will respond to your return request within 48 hours and provide the return warehouse address in your country/region.
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For certain countries/regions (e.g., the U.S., Germany, and the EU), we may provide a prepaid return label after confirming your address to expedite the return/refund process.
2.5 Return Address:
- Please contact our customer service at service@tesmart.com before returning the product. Once confirmed, you may send the item to the designated TESmart return warehouse.
- Unit 108, 8333 Rochester Ave
STX-X166
Rancho Cucamonga, CA 91730
United States
2.6 Warehouse Inspection:
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Upon receipt, TESmart will inspect the returned item(s).
3. Refund Process
3.1 Refund Trigger:
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Once the returned product is received and inspected by our warehouse, the refund process will begin.
3.2 Refund Timeframe:
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Refunds will be processed within 5 business days after the return is received.
3.3 After-Sales Categories:
3.3.1 Within 30 days of delivery:
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The product is in its original packaging with all accessories.
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Return photos are provided before shipping.
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Non-quality issues: Return and refund supported within 30 days. Return shipping is the customer’s responsibility.
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Quality issues: Return and refund supported within 30 days. Return shipping is covered by TESmart.
3.3.2 From 30 days to 1 year after delivery (warranty period):
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Return/refund not supported. Please email service@tesmart.com to contact our after-sales support team.
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After evaluation by our technical team, we may offer product repair or replacement with the same model.
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To ensure timely service, we prioritize replacements.
3.3.3 From 1 to 3 years after purchase (for VIP Members) :
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Return/refund not supported.
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You may contact our after-sales support team for replacement of the same model.
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If you wish to upgrade the product after 3 months from purchase, members may Upgrade & Trade-in up to 50% discount off the original order’s paid amount toward your new purchase.
For detailed terms and conditions, please visit: https://www.tesmart.com/pages/tesmart-id-trade-in
4. After-Sales Support & Issue Resolution
4.1 Contact Information:
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For any questions or support requests, please contact TESmart Customer Service: 📧 service@tesmart.com
4.2 Delayed Refunds (if you haven’t received a refund after 5 business days):
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Check your bank account (ensure it is the one used for the purchase).
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Contact your card issuer (credit/debit card providers may experience processing delays).
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Contact your bank to confirm the transaction status.
Dual 4K60 Output with DisplayLink
4× USB 3.0 Expansion, Stable & Fast
This extender leverages advanced DisplayLink encoding to deliver a seamless dual 4K@60Hz experience over a single USB and Cat6a cable up to 100 meters.
- Pixel-Perfect Visuals: Experience pristine 4:4:4 chroma sampling and deterministic sub-frame latency under 8ms for real-time accuracy.
- Universal Compatibility: Offers plug-and-play operation with native OS support.
Enjoy a local-class dual-monitor workspace remotely, with uncompromising performance and effortless setup.
This extender integrates a high-speed 4-port USB 3.2 Gen 1 hub, delivering full 5 Gbps bandwidth for seamless connectivity of all your peripherals.
- Stable Link with Visual Confirmation: A dedicated LED indicator on both units provides clear, real-time confirmation of a successful USB handshake and stable connection.
- Simultaneous Multi-Device Support: Connect keyboards, mice, printers, and external storage drives simultaneously without performance drops.
This delivers a robust and responsive peripheral experience, making it ideal for workstation setups that demand both high speed and reliable connectivity.
Built-in Gigabit Network & Remote Power
4K@60Hz up to 100m supported via DisplayLink® over USB 3.0
This extender delivers complete remote workstation management by integrating Gigabit Ethernet connectivity and hardware-level power control at your fingertips.
- Direct Power Management: The dedicated remote power button on the Receiver unit enables you to power on, shut down, or reset the connected computer directly, functioning independently of the operating system state.
- Wired Network Access: Maintain a stable, high-speed Gigabit Ethernet connection for your host computer through the built-in LAN port on the Receiver.
With these features, you gain full control over both power and network connectivity from your desk, eliminating the need for physical access to the host computer.
Extend your high-resolution workspace up to 100 meters using just a single shielded Cat6a cable and a USB 3.0 connection.
- Reliable Long-Distance Signal: Requires only industrial-grade S/FTP Cat6a cabling to maintain flawless 4K@60Hz video and USB signal integrity over the full 100-meter distance.
- Uncompromised Video Quality: Leverages DisplayLink DL3 encoding technology to deliver 4K@60Hz video with 4:4:4 chroma sampling and deterministic sub-frame latency under 8ms.
This creates a seamless, long-distance workstation that delivers the same visual quality and responsiveness as a direct local connection.
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Free Shipping
US / CA / UK · 3–5 Business Days
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30-Day Free Returns
Hassle-Free Return & Purchase Guarantee
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Extended Warranty: 1+2 Years
Register to unlock 2 extra years of coverage
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TESmart+ Members
Trade in for 30% off + Lifetime Tech Support
