Simply register an account on any TESmart official website (tesmart.com / tesmart.de / tesmart.jp / tesmart.co.kr). Registration is free and available before or after your purchase.

TESmart membership benefits are available in all countries and regions where TESmart official websites offer sales.

For the following countries, members enjoy free shipping for warranty replacement services, as we have established local warehouses and service infrastructure:

• United States
• Canada
• EU countries
• United Kingdom
• Japan
• South Korea

In other regions, members are still eligible for warranty replacement, but shipping fees need to be covered by the customer. All members must register within the original warranty period to enjoy the 3-year extended warranty.

Members enjoy 3-year warranty, 30% trade-in discount on KVM upgrades, 40% off CTRL F product testing, gift promotions, and exclusive member campaigns.

Yes. As long as the product was purchased from an authorized channel and you provide valid proof of purchase, you can register and enjoy full member benefits.

• Your first KVM switch must be at least 4 months old;
• From the second KVM purchase on the official website, you get 30% off;
• Unlimited uses. Proof of previous purchase is required.

CTRL F (Find and Forge) is a product testing program for members. Selected users with relevant use cases get 40% off new products in exchange for feedback.

Yes. Members who registered before or on March 31, 2025, will continue to enjoy the 40% upgrade discount as originally promised.