Key Differences
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HDC203-PM24 View More- Uses DisplayLink® technology, overcoming macOS MST limitations to deliver true triple 4K@60Hz extended displays.
- Provides 100W PD laptop charging, suitable for high-performance mobile devices.
- Designed primarily for hybrid Mac and desktop workflows, ensuring stable triple display without MST dependence.
- $699.00 (Special introductory price before Oct 31: $594.15)
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HDC203-P24 View More- Uses MST (Multi-Stream Transport) via a single USB-C cable; limited on macOS, Ubuntu, and Linux to mirrored or reduced display configuration.
- Supports up to 60W laptop charging, which may be insufficient for high-end gaming or workstation laptops.
- Triple display max config is two 4K60Hz plus one 4K30Hz, with no support for 5120×1440 resolution.
- $599.90
What They All Offer
- Triple 4K@60Hz hybrid KVM devices supporting two computers and three monitors.
- Integrated docking station with video, audio, USB, and 1000 Mbps LAN connectivity
- EDID emulation to maintain window layouts and prevent flicker or resolution resets when switching
- Four switching methods: hotkeys, IR remote, front panel buttons, and mouse wheel
- Compatible with varied refresh rates up to 240Hz depending on resolution
HDC203-PM24-USBK
Next-Gen Triple 4K60Hz Hybrid KVM Docking Series
- Regular price
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$699.00 - Regular price
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- Sale price
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$699.00
Shipping calculated at checkout.
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Overview & Key Features
| Feature | HDC203-PM24 | HDC203-P24 |
|---|---|---|
| Display Technology | Powered by DisplayLink® technology, enabling true triple 4K60Hz extended displays without MST dependency | Uses MST (Multi-Stream Transport) via a single USB-C cable; macOS/Ubuntu/Linux limitations apply |
| Triple Display Configuration | 3 × 4K@60Hz extended screens（DP Alt Mode） | Max: 2 × 4K@60Hz + 1 × 4K30Hz; no support for 5120×1440 |
| Charging Power | 100W PD laptop charging, suitable for high-performance devices | Up to 60W laptop charging; may be insufficient for gaming/workstation laptops |
| Target Use | Hybrid Mac & desktop workflows requiring seamless triple display | Gaming setups, high refresh rate compatibility |
| EDID Emulation | Prevents signal loss, flicker, and layout resets during switching | Keeps desktop layout stable, prevents screen flicker or rearrangement |
| Switching Methods | Hotkeys, IR remote, front panel, mouse wheel | Hotkeys, IR remote, front panel, mouse wheel |
| Refresh Rate Support | Supports 4K@60Hz, 2560×1440@120Hz, 3440×1440@100Hz, 1080P@240Hz | Supports 4K@60Hz, 2560×1440@120Hz, 3440×1440@100Hz, 1080P@240Hz |
Shipping Policy Overview
TESmart Shipping Policy Overview
1. Order Processing
◦ Shipped in 48 hours (excludes weekends/holidays)
◦ US warehouse primary source; Nearest warehouse backup if out-of-stock
2. Shipping & Delivery
◦ Total time = Processing + Destination-based shipping
◦ Costs/delivery times vary (see website details)
| Country or Region | Estimated delivery time | Freight | postman |
| United States (excluding Alaska and Hawaii) | 3-5 working days | Free Shipping | UPS/USPS/FedEx/uniuni |
| U.K. | 3 working days | UPS/DPD | |
| Canada | 3-5 working days | Purolator/UPS | |
| China (Macao SAR, Hong Kong SAR, Taiwan) | 1-3working days | Starting at $30 | SF Express |
| Australia, New Zealand, Saudi Arabia, United Arab Emirates, Israel, Alaska, Hawaii | 5-12 working days | Starting at $60 | DHL/FedEx/UPS |
| Singapore, Malaysia, Philippines, Thailand | 5-12 working days | Starting at $30 | DHL/FedEx/UPS |
3.Tracking
◦ Tracking # emailed post-shipment (activates in 24h)
◦ Allow 48-72h for updating logistics information
4. Delays
◦ Email service@tesmart.com for carrier investigation
5. Cancellation
◦ Only possible before shipment
◦ If need be, please kindly contact our support service for return and refund within 30 days of delivery.
6. Taxes/Duties
◦ Import fees are the customer's responsibility. Please contact your local tax office.
7. Contact Us
📧 : service@tesmart.com
Click here to view the full Shipping Policy
Return & Refund Policy Summary
TESmart Return & Refund Policy Summary (U.S. Site)
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Orders cannot be canceled or modified once placed due to automated processing.
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If a return is needed, contact service@tesmart.com within 30 days of delivery. Items must be in original condition with all packaging and accessories.
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Return shipping for non-quality issues is the customer’s responsibility.
Returns not accepted for:
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Products from third-party retailers
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Items damaged by misuse
To request a return, email with:
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Order number, proof of purchase
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Photos/videos (if defective), full shipping address, and phone number
Refunds are issued within 5 business days after the returned item passes inspection.
Return eligibility:
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Within 30 days: Refunds/returns accepted for both quality and non-quality issues
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30 days–1 year: No returns/refunds; repair or replacement may be offered
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1–3 years: No returns/refunds; replacement or Upgrade /trade-in at 30% discount after 4 months (members only)
Contact Us by Email: service@tesmart.com
Full policy: https://www.tesmart.com/pages/refund-policy
Membership details: TESmart Membership Policy
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Return and Refund Policy
The return and refund policy process overview is shown below. For the full policy, please refer to the Full Policy page below.
1.Order Cancellation & Modification
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To ensure timely delivery for every customer, TESmart’s order processing and shipping system is fully automated. Once shipped, the process is irreversible—orders cannot be canceled or modified, including address changes.
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Please kindly contact us within 30 days of delivery at service@tesmart.com, If you wish to return a product after receiving it, ensure the product and packaging are undamaged and in original condition.
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⚠️ Return shipping costs for non-quality issues are the responsibility of the customer. For more details, please kindly see below.
2.Return Process
2.1 Return Conditions:
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Products must be returned in original packaging, including all accessories, manuals, and documentation.
2.2 Items Not Eligible for Return:
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Products purchased from third-party retailers.
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Products damaged due to misuse or improper handling by the customer.
2.3 Return Request:
Please contact TESmart customer service to request a return. Email: service@tesmart.com
When requesting a return by email, please provide the following:
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Order number
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Proof of purchase
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Photos or videos of the defective product (to speed up processing)
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Full shipping address
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Contact phone number
2.4 Processing Time:
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Our support team will respond to your return request within 48 hours and provide the return warehouse address in your country/region.
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For certain countries/regions (e.g., the U.S., Germany, and the EU), we may provide a prepaid return label after confirming your address to expedite the return/refund process.
2.5 Return Address:
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Please send the product to the designated TESmart return warehouse.
2.6 Warehouse Inspection:
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Upon receipt, TESmart will inspect the returned item(s).
3. Refund Process
3.1 Refund Trigger:
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Once the returned product is received and inspected by our warehouse, the refund process will begin.
3.2 Refund Timeframe:
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Refunds will be processed within 5 business days after the return is received.
3.3 After-Sales Categories:
3.3.1 Within 30 days of delivery:
Products purchased from TESmart.com are eligible for return or exchange within 30 days if:
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The product is in its original packaging with all accessories.
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Return photos are provided before shipping.
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Non-quality issues: Return and refund supported within 30 days. Return shipping is the customer’s responsibility.
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Quality issues: Return and refund supported within 30 days. Return shipping is covered by TESmart.
3.3.2 From 30 days to 1 year after delivery (warranty period):
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Return/refund not supported. Please email service@tesmart.com to contact our after-sales support team.
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After evaluation by our technical team, we may offer product repair or replacement with the same model.
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To ensure timely service, we prioritize replacements.
⚠️ Note: “Replacement” refers to the same model only available to TESmart members.
3.3.3 From 1 to 3 years after purchase (for VIP Members) :
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Return/refund not supported.
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You may contact our after-sales support team for replacement of the same model.
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If you wish to upgrade to another product, after 4 months from purchase, members may Upgrade & Trade-in at a 30% discount off the original price.
For membership-related extended warranty details, please see Section 4.1/4.2: 🔗 https://www.tesmart.com/pages/membership-policy
3.4 If you have any questions regarding the above policies, please contact: service@tesmart.com
4. After-Sales Support & Issue Resolution
4.1 Contact Information:
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For any questions or support requests, please contact TESmart Customer Service: 📧 service@tesmart.com
4.2 Delayed Refunds (if you haven’t received a refund after 5 business days):
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Check your bank account (ensure it is the one used for the purchase).
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Contact your card issuer (credit/debit card providers may experience processing delays).
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Contact your bank to confirm the transaction status.
TESmart is committed to respecting and protecting the legal rights of consumers. For any matters not covered in this policy, or case of updates or changes, please refer to official announcements on the TESmart website.
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Hassle-Free Return & Purchase Guarantee
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